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Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.

1 WORKING DAY IS NEEDED BEFORE ORDER WILL BE SENT FROM OUR DEPOT

ESTIMATED DELIVERY TIME FOR EACH STATE

Gold Coast - 1 Day Delivery or Pick Up

Brisbane - 1-2 Day Delivery

Cairns - 2-4 Day Delivery

Sydney 2-3 Day Delivery

Melbourne 2-4 Day Delivery

Perth 5-7 Day Delivery

Adelaide 2 -4 Day Delivery

Launceston 5-7 Day Delivery

Canberra 2-3 Day Delivery

*Make note there are working days for delivery.

PLEASE NOTE THESE ARE THE SHIPPING TIMES FOR CBD AREAS, OTHER AREAS MAY TAKE LONGER TO DELIVER IF YOU ARE UNSURE PLEASE PHONE 0488872789 AND WE CAN GIVE YOU DELIVERY TIMES FOR YOUR AREA. MR PARTY ALSO OFFERS AUS POST EXPRESS NEXT DAY DELIVERY IN SOME CIRCUMSTANCES THERE MAYBE ADDITIONAL COST WHICH WILL NEED TO BE ADDED ON AFTER FINAL SHIPPING METHOD HAS BEEN CHOSEN.

Please also note that the shipping rates for many items we sell are based on Australia Post and Fastway Courier Rates whatever is the cheaper alternative.

*Mr Party doesn't guarantee nor take responsibilty for your party supplies to reach your detination in time if ordered within 14days of expected arrival date.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund if you received an incorrect or defective item, etc.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.